Terms of service

General Terms and Conditions for the online shop with the URL
https://www.d20coasters.com
operated by
D20 Coasters - Samantha B. Lucas
Azenbergstraße 5
70174 Stuttgart
Germany
E-Mail:
info@d20coasters.com
Phone: +49 163 708 4456
- in the following: "Vendor" -


1. Scope
The following General Terms and Conditions (GTC) shall apply to all business relations concerning purchasing wares, services or other goods (in the following "Wares") in the online shop with the above URL in their version valid at the time of ordering. These GTC apply exclusively. Any conditions that deviate from Vendor's GTC are not recognized or accepted unless Vendor explicitly agrees to them. 
2. Conclusion of contract
2.1 The product presentations in the online shop constitute a non-binding invitation of Vendor to the online shop visitors to submit offers to purchase the Wares offered in the online shop. 
2.2 Ordering the Ware(s) is done via the online form of Vendor. After choosing the desired Ware(s), entering all required data and going through all further required steps in the ordering process, the chosen Ware(s) can be ordered by clicking the order button at the end of the checkout page ("Ordering"). With Ordering, the customer submits a binding offer to purchase the selected Ware(s). The contract is concluded by Vendor accepting the customer's offer. Vendor accepts the offer by confirming the Conclusion of Contract in written form (e.g. via E-Mail) and sending this Conclusion of Contract to the customer or by shipping the ordered Ware(s) with the Ware(s) getting delivered to the customer or by requesting the customer's payment (e.g. payment by invoice or creditcard during Ordering); the contract is concluded in the moment that one of the previously mentioned forms of Conclusion of Contract occurs for the first time. 
2.3 Before submitting a binding offer via the online form of Vendor, the customer can verify the entered data and at any time correct it with the usual keyboard, mouse, touch or other available input functions. Beyond that, all entered data is shown again in a confirmation window before submitting a binding offer and can be corrected with the usual keyboard, mouse, touch or other available input functions here as well. 
2.4 Vendor will save the contractual text after Conclusion of Contract and submit it to the customer in written form (e.g. via E-Mail). The contractual text is not made available by Vendor beyond that. In case the purchase was made via a customer account in the online shop, the customer can see their orders and the associated order data there.
2.5 The following languages are available for Conclusion of Contract: German, English.
3. Consumer's right of cancellation
Consumers are entitled to a legal right of cancellation for contracts concluded outside of business premises and distance selling contracts. A consumer is any natural person that concludes a legal transaction for reasons that mostly relate to neither their commercial nor their self-employed activities. Details are found in the cancellation policy, which is provided to every consumer immediately before Conclusion of Contract at the latest. 
4. Payment, Default
4.1 The prices as listed in the online shop during Ordering apply. All prices apply without VAT in accordance with the small business owner regulation from §19 German Value Added Tax law, as well as additional shipping cost if applicable. The customer gets informed about available payment methods in Vendor's online shop.
4.2 If the agreed upon payment method is credit or debit card, the purchase price is due immediately after Conclusion of Contract. 
4.3 If the agreed upon payment method is „PayPal“, the purchase price is due immediately after Conclusion of Contract. The payment is processed by the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24
Boulevard Royal, L-2449 Luxembourg.
5. Retention of property
The purchased Ware(s) remain Vendor's property until payment has been made in full. 
6. Terms of delivery and ability to supply goods
6.1 Unless otherwise agreed, the Ware(s) are delivered within the delivery period stated in the online shop to the address provided by the customer. The delivery period can be found in the online shop. 
6.2 Collection of the Ware(s) by the customer is not possible. 
6.3 If Vendor is not able to deliver Ware(s) due to not getting supplied with goods through no own fault despite having concluded a congruent hedging transaction with a reliable supplier at the time of the order, Vendor gets released from their liability and can cancel the contract. Vendor is required to inform the customer immediately about not being able to fulfill the contract. Already rendered services of the contractual partner are immediately reimbursed. Mandatory consumer rights remain unaffected by 6.3. 
7. Warranty
Consumers are entitled to statutory warranty claims.
8. Liability and indemnity
8.1 Vendor has unlimited liability: for damages arising from injury to life, body or health arising from deliberate or negligent breach of duty by Vendor or from deliberate or negligent breach of duty by a legal representative or agent of Vendor; for damages arising from deliberate or grossly negligent breach of duty by Vendor or from deliberate or grossly negligent breach of duty by a legal representative or agent of Vendor; in case of an independent promise of guarantee, unless otherwise agreed; in case of mandatory liability (e.g. according to the German Product Liability Act)
8.2 In case Vendor breaches cardinal duties by simple negligence, Vendor's liability is limited to the foreseeable damage, unless Vendor has unlimited liability according to the 8.1. Cardinal duties are those that are essential for proper execution of the contract and on compliance with which the customer can regularly rely. 
8.3 Otherwise, Vendor's liability as well as the liability of Vendor's legal representatives and agents is excluded. 
8.4 The customer indemnifies Vendor from any claims of third parties – including the cost for legal counsel at its statuory amount –, that arise against Vendor due to unlawful or non-conforming actions of the customer. 
9. Privacy
Vendor treats the personal data of their customers confidential and according to data protection regulations. More information can be found in Vendor's privacy policy. 
10. Final clauses
10.1 Applicable law is the law of the Feder Republic of Germany under exclusion of UN Convention on Contracts for the International Sale of Goods. If the customer is a consumer with ordinary residence in the European Union, this provision is subject to mandatory statutory provisions of the customer's country of ordinary residence and from where the customer entered the contract. 
10.2 If the customer is a merchant, legal entity under public law or a special fund under public law, the place of jurisdiction is Stuttgart, unless an exclusive place of jurisdiction is justified. This also applies if the customer is not a resident of the European Union. 
10.3 Should individual provisions of these GTC be completely or partially legally ineffective, the validity of these GTC shall not be affected by this in any other respect.
11. Information about settlement of consumer disputes
Vendor is neither willing nor obligated to participate in a consumer dispute resolution process. Vendor's E-Mail address can be found at the top of these conditions.